Inspired Adventures Booking Terms and Conditions
INSPIRED TRAVEL BOOKING CONDITIONS
THE TRAVEL ARRANGEMENTS
This Challenge is operated by Inspired Travel Pty Limited ABN 70 152 488 250 (“Inspired
Travel”). The “Charity” referred to in these booking conditions is the Charity for whom you
are fundraising as part of the Challenge. You acknowledge that the Charity is not involved in
the booking, organising, fulfilling or carrying out of the Challenge or the activities undertaken
as part of it. Please read the following terms and conditions carefully. You must not book
unless you understand and agree with the following terms and conditions. References to
“us”, “we”, “our” in these booking terms and conditions shall be a reference to Inspired
1. Prices: All prices are subject to travel availability and can be withdrawn or varied without
notice. Please contact your consultant for current prices.
· The price is only guaranteed to be available when receipt of full payment has been
confirmed and is subject to change until this time.
· After the time full payment is received, price increases may occur due to factors outside our
control which result in an increase in the cost of the product or service. Such factors include
adverse currency fluctuations, fuel surcharges, taxes and airfare increases.
· Airline taxes are confirmed at the time your airline ticket is issued. There may also be local
taxes, air passenger duties, entry charges or visa fees charged at some airports. These are
payable by you, as and when they become payable.
2. Refunds, Changes and Cancellation Fees: Fees and extra charges will apply when a
booking is changed. Fees and extra charges will also apply when tickets or documents are
re-issued. Cancelled bookings will incur cancellation charges which can be up to 100% of
the price, regardless of whether or not travel has commenced.
Some of the specific terms which may apply if you cancel or change your booking
are as follows:
Cancellation Fees: If you wish to cancel your booking the following conditions apply:
· You will forfeit your travel deposit for cancellations more than 90 days prior to the departure
date. You will forfeit part or all of the price paid for cancellations within 90 days, depending
upon the travel supplier’s cancellation policy.
· Ex Australia airfares and stopover accommodation will be subject to the cancellation and
amendment fees set by the specific airlines /hotels concerned;
Amendment Fees: If you wish to amend your travel arrangements the following
· AUD$50 amendment fee will be charged if travel arrangements are amended prior to the
· Name changes are generally not permitted after full payment has been made. It is your
responsibility to ensure that the name on your itinerary matches the name on your passport
before making the payment; and
· Amendments to flights after full payment has been made will incur an amendment fee plus
any applicable difference in airfare charges and taxes.
3. Deposit and Final Payment: You will be required to pay a travel deposit of AUD$950 at
the time of booking. The travel deposit is non-refundable. Final payment is required no later
than 90 days prior to departure date unless otherwise stated. Some airfares or services must
be paid in full at the time of booking.
· Payments by Credit Card: Credit card surcharges of 1.1% for Visa and Mastercard and
2.3% for American Express credit cards will apply when paying by credit card. No surcharge
applies to payments made by debit cards. If for any reason any travel service provider is
unable to provide the services for which you have contracted, your remedy lies against that
provider, and not against Inspired Travel. In the event that payment has been made to
Inspired Travel by credit card, you agree that you will not seek to charge back your payment.
· Payments by Funds Transfer of by Cheque: payments by funds transfer or by cheque
(including bank cheques) are valid when cleared funds are received.
4. Travel Insurance: Comprehensive Travel Insurance is compulsory for all travellers
participating in a Challenge, and must be arranged immediately following registration. The
travel insurance must cover accidents, injury, illness and death, medical and hospital
expenses, including any related to pre-existing medical conditions, emergency repatriation
(including helicopter rescue and air ambulance where applicable) and personal liability. It is
recommended that the travel insurance covers loss of deposit, cancellation, curtailment and
loss of personal property. The travel insurance is to cover the duration of, and place of the
Challenge. You must carry proof of travel insurance with you, and produce it if reasonably
requested by Inspired Travel, its employees and agents. Inspired Travel reserves the right to
cancel or suspend your participation on a Challenge or in certain activities that comprise part
of a Challenge, at any time including at or after the commencement of the Challenge, with no
right of refund, if you are unable to provide proof of travel insurance when requested.
5. Agency: Inspired Travel acts as a travel agent only. Inspired Travel sells various travel
related products on behalf of numerous transport, accommodation and other wholesale
service providers, such as airlines, coach, rail and cruise line operators. Inspired Travel is
responsible to make travel bookings on your behalf with travel service providers. We have
no responsibility for the provision of these services nor do we make or give any warranty or
representation regarding their standard. All bookings made are subject to the terms and
conditions and limitations of liability imposed by the service provider. If the service provider is
unable to provide the services for which you have contracted, your remedy lies against the
service provider and not against Inspired Travel.
6. Liability Waiver: Neither we nor the Charity accept any liability of whatever nature,
whether in contract, tort or otherwise, for the acts, omissions or default, whether negligent or
otherwise, of third party providers over whom we have no direct control. Under
circumstances where liability cannot be excluded, such liability is limited to the value of the
purchased travel arrangements. We do not accept any liability in contract, tort or otherwise
for any injury, damage, loss (including consequential loss), delay, additional expense or
inconvenience caused directly or indirectly by force majeure event or any other event which
is beyond our control and which is not preventable by reasonable diligence on our part. You
acknowledge your journey will have the usual risks of travel and, in some cases, additional
risks that are associated with adventure activities and the specific nature of your Challenge.
You accept these risks and the possibility of personal injury, death, property damage or loss
which may result from your decision to participate in the Challenge. You agree that should
you be affected by any sickness, serious injury or other unforeseen circumstance that
Inspired Travel, and/or any of our overseas partner operators, may be able to arrange any
urgent medical treatment or emergency evacuation as deemed necessary for your safety,
but that all decisions as to treatment or emergency evacuation will be made by your travel
insurer and that you or your travel insurer will be responsible for all costs.
7. Change of Arrangements: You acknowledge that travelling with Inspired Travel requires
a degree of flexibility, good humour, and an understanding that the itinerary,
accommodation, and/or modes of transport may change, even after commencement, without
prior notice due to local circumstances. Changes may occur because of force majeure
events, poor road conditions, weather, availability of tickets, vehicle breakdowns, changes in
transport schedules, or other circumstances beyond Inspired Travel’s control or which simply
cannot be foreseen. Inspired Travel does not accept any responsibility for loss of enjoyment,
delays or compensation resulting from circumstances beyond Inspired Travel’s control.
Inspired Travel reserves the right to change any part, or the whole, of the arrangements
contained within the tour plan, should conditions or circumstances beyond our reasonable
control determine such action necessary. In such cases, we will use our reasonable
endeavours to provide alternatives of the same standard, quality and duration as the original
itinerary. You will have the right to cancel your tour, in which case your deposit and other
payments will be forfeited. Furthermore, if you cancel, you will be liable under certain
supplier cancellation policies.
8. Trip Notes: The information about trips given in Trip Notes and Pre-Departure Information
is subject to change. It is your responsibility to review the up-to-date Trip Notes and
Pre-Departure Information. These can be obtained from Inspired Travel. The information and
conditions in the Trip Notes and Pre-Departure Information is deemed to be part of the
contract. Where changes to your trip occur after you have received your final documentation
we will, where practical, advise you of such changes.
9. Special Requirements: Please liaise with your travel consultant regarding any special
requirements you may have for your travel arrangements such as special meal and seating
10. Frequent Flyer: Please advise your consultant of your frequent flyer membership details
for inclusion in your booking. Please check your frequent flyer program for specific terms of
your membership. We cannot guarantee that the supplier will credit you with points for your
11. Passports & Visas: All travellers must have a valid passport for international travel.
Most countries require passport validity at least 6 months validity from the date of return. All
losses incurred as a result of such documents not meeting the requirements will be your sole
responsibility. If you need information regarding visa and other travel document
requirements for your trip please let us know. We can obtain such information from an
external visa advisory service provider engaged on your behalf. We do not warrant the
accuracy of such information and accept no liability for any loss or damage which you may
suffer in reliance on it. If you wish, we can obtain visas for you through this external service
and fees will apply. If you are traveling to the United States please see
https://esta.cbp.dhs.gov for information regarding pre-registration for their visa waiver
12. Travel Advice: For travel safety advice, please visit the Department of Foreign Affairs
and Trade website at www.smartraveller.gov.au, and register for travel alerts.
13. Health: You must ensure that you are aware of any health requirements for your travel.
At least 120 days prior to departure, you will be required to submit the Inspired Travel
medical form filled out by your General Practitioner which demonstrates you are medically fit
to travel and to participate in the challenge. Inspired Travel reserves the right to request
specialist letters and updated medical reports if the form discloses medical conditions which
require further investigation. Following assessment, Inspired Travel reserves the right to
cancel participation in the challenge of those persons whose condition might interfere with
their ability to participate or who do not submit the medical form when it is due. Ensure that
you carry all necessary vaccination documentation. Please check with your local doctor or
specialist travel vaccination clinic.
14. Travel Documents: Travel documents include (without limitation) airline tickets, hotel
vouchers, tour vouchers or any other document (whether certain conditions and/or
restrictions including (without limitation) being non-refundable, non-date- changeable and
subject to cancellation and/or amendment fees. Travel documents cannot be transferred. All
airline tickets must be issued in the name of the passport holder. An incorrect name on a
booking may result in an inability to use that booking and the booking being cancelled or
amended. Any errors in names, dates and timings on your documentation will be
your responsibility. It is your responsibility to collect all travel documents prior to travel. As a
general rule your travel documents will be available for collection 2 weeks prior to departure.
However this will depend on your individual arrangements. Please contact your travel
consultant to confirm when your documents will be ready for collection.
15. Governing Law: If any dispute arises in relation to the agreement between you and us as
constituted by these terms and conditions or otherwise, the laws of New South Wales,
Australia will apply. You irrevocably and unconditionally submit to the exclusive jurisdiction of
the courts of New South Wales, Australia, and waive any right that you may have to object to
an action being brought in those courts.
I acknowledge that I am 18 years of age or older.
I have read, understand and agree to the Terms and Conditions set out in this form.
Read the full terms and conditions here:
INSPIRED ADVENTURES BOOKING CONDITIONS
By completing and submitting the Booking Form, you agree to be bound by these terms and
conditions when you register for a challenge with Inspired Adventures Pty Ltd ABN 46 125
426 468 (“Inspired Adventures”) and book travel with Inspired Travel Pty Limited ABN 70
152 488 250 (“Inspired Travel”). The “Charity” referred to in these terms and ng conditions is
the Charity for whom you are fundraising as part of the Challenge. You acknowledge that the
Charity is not involved in the booking, organising, fulfilling or carrying out of the Challenge or
the activities undertaken as part of it except where the Charity arranges special excursions.
The terms and conditions are:
(a) to be read consistently with the Booking Form;
(b) to apply to the exclusion of any terms or conditions not set out in the Booking Form;
(c) to be effective unless varied in writing and signed by a person so authorised by Inspired
Adventures and Inspired Travel; and
(d) to override the terms of any previous dealings with you.
Please read these terms and conditions carefully.
1. How to Book: To participate in the Challenge, you must pay a non-refundable registration
fee of AUD$150 including GST. The fee is payable to Inspired Adventures upon registration.
You must pay a non-refundable travel deposit of AUD$950 including GST. The deposit is
payable to Inspired Travel 6 weeks after registration. If you register less than 17 weeks prior
to the departure date, you must pay the travel deposit of AUD$950 immediately upon
registration. Your registration for the Challenge will take effect once your registration fee is
received in cleared funds. Places are limited on the Challenge and are allocated on a first
come, first served, basis.
2. Payments and Fundraising: Eligibility to take part in the Challenge is contingent upon
you raising the minimum Fundraising Target. The balance of your Fundraising Target
payments must be lodged with the Charity no later than 4 weeks prior to the departure date.
The cost of your travel package must be paid as per the due dates and amounts set out in
your conditions of contract with Inspired Travel. All funds raised in the name of the Charity
must be forwarded immediately to the Charity along with supporting documents as outlined
in the ‘Conditions of Fundraising’. Failure to lodge the Fundraising Target by the required
date may render you ineligible to participate any further in on the Challenge and if so, will be
treated as a cancellation by you.
3. Cancellations: If you wish to cancel your participation in this Challenge, you must notify
Inspired Adventures and Inspired Travel in writing. If you notify Inspired Adventures within 5
business days of booking that you desire to cancel your participation in the Challenge, then
the registration fee you have paid will be refunded in full. If you cancel after that time, the
registration fee will be forfeited to Inspired Adventures.
If there are too few participants on your Challenge or if there is some other reason why the
Challenge cannot proceed as scheduled, then Inspired Adventures and /or the Charity may
cancel or postpone the Challenge. If so, Inspired Adventures will offer you the alternative of
a credit note which can be used for a different Challenge or a voucher for the postponed
Reasons why the Challenge cannot proceed as scheduled include weather or road
conditions, closure of a place or a route, civil and government disturbances, and other
events that necessitate changes to the itinerary or operating difficulties imposed by the
owners and/or operators of accommodation, facilities or transport, or events in places or
countries which result in a Level 3 or Level 4 Travel Safety Advice or travel ban being issued
by the Australian Department of Foreign Affairs and Trade. These are known as force
In the event of a cancellation or postponement of a Challenge (by the Charity, Inspired
Adventures, or a participant), then the credit note will be available for an alternative
challenge or the voucher for the rescheduled challenge will be for 100% of the travel cost
paid to Inspired Travel. There will be no need to register with Inspired Adventures as the
registration fee will be carried over. If the travel cost increases, Inspired Adventures will
absorb the increase in the travel cost provided the travel is before 31 December 2020. After
that date, Inspired Adventures will pass on any increases in travel cost to the participant. If
the voucher is not put towards an alternative Challenge, it will expire. In no event will the
participant be entitled to a refund of the travel price paid. The credit note and voucher are
issued in full satisfaction of the participant’s rights.
4. Disclaimer : You accept that:
· Should your Application to register be refused, the registration fee will be refunded to you in
· Inspired Travel will not be liable for any breach of any law by you or any person with whom
you travel on the Challenge; and
· you may not rely on any representations concerning the Challenge made by Inspired Travel
which are not contained in these booking conditions.
5. Release and Waiver of Liability: In consideration of Inspired Adventures and the Charity
accepting your application to register, and in consideration of you being permitted by
Inspired Adventures and the Charity to participate in the Challenge: to the extent permitted
by law, you waive any and all claims you may now or in the future have against Inspired
Adventures, Inspired Travel and the Charity, their officers, employees, agents or
representatives (“the promoters”) and release from all liability and agree not to sue the
promoters for any personal injury, death, property damage or loss sustained by you as a
result of your participation in the
Challenge, other than caused by the reckless conduct or wilful act of the promoters.
You acknowledge that the Challenge involves adventure activities and accept all the inherent
risks associated with such activities and the heightened possibility of: (a) death; or (b)
physical or mental injury (including the aggravation, acceleration or recurrence of such an
injury); or (c) the contraction, aggravation or acceleration of an illness or disease; or (d) the
coming into existence, the aggravation, acceleration or recurrence of any other condition,
circumstance, occurrence, activity, form of behaviour, course of conduct or state of affairs –
in relation to you: (i) that is or may be harmful or disadvantageous to you or to the
community; or (ii) that may result in harm or disadvantage to you or to the community. The
consumer guarantees for the supply of recreational services are excluded to the extent
permissible by section 139A of the Competition and Consumer Act 2010, and section 5N of
the Civil Liability Act 2002 (NSW) and the equivalent provisions of the other States and
Territories in Australia.
6. Bookings made in Victoria: This condition and the following statutory warning apply if
the booking is made in Victoria, in addition to the provisions of section 139A of the
Competition and Consumer Act 2010. This is a contract is for the supply of recreational
services. Except to the extent permitted by section 139A of the Competition and Consumer
Act 2010 the services supplied by Inspired Adventures, Inspired Travel, the Charity and their
officers, employees, agents or representatives pursuant to this contract come with
guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to
a termination of contract for a major failure and compensation for any other reasonably
foreseeable loss or damage.
WARNING UNDER THE AUSTRALIAN CONSUMER LAW AND FAIR TRADING ACT 2012
Under the Australian Consumer Law (Victoria), several statutory guarantees apply to the
supply of certain goods and services. These guarantees mean that the supplier named on
this form is required to ensure that the recreational services it supplies to you - (a) are
rendered with due care and skill; and (b) are reasonably fit for any purpose which you, either
expressly or by implication, make known to the supplier; and (c) might reasonably be
expected to achieve any result you have made known to the supplier.
Under section 22 of the Australian Consumer Law and Fair Trading Act 2012, the supplier is
entitled to ask you to agree that these statutory guarantees do not apply to you. If you sign
this form, you will be agreeing that your rights to sue the supplier under the Australian
Consumer Law and Fair Trading Act 2012 if you are killed or injured because the services
were not in accordance with these guarantees, are excluded, restricted or modified in the
way set out in this form.
NOTE: The change to your rights, as set out in this form, does not apply if your death or
injury is due to gross negligence on the supplier’s part. Gross negligence, in relation to an
act or omission, means doing the act or omitting to do an act with reckless disregard, with or
without consciousness, for the consequences of the act or omission. See regulation 5 of the
Australian Consumer Law and Fair Trading Regulations 2012 and section 22(3)(b) of the
Australian Consumer Law and Fair Trading Act 2012.
7. Jurisdiction: This agreement and the rights and obligations of the parties will be
construed and take effect in accordance with and be governed by the laws of:
· Victoria, in the case the of a booking made in the state of Victoria, or
· New South Wales, in the case of a booking made elsewhere in Australia or worldwide.
8. Privacy: In order to be able to supply services to you, Inspired Adventures will need to
collect certain information from you, some of which may be of a personal nature. The
information may be disclosed to, or collected on our behalf by our service providers to
enable the services to be provided, but will not be used by them for any other purpose.
9. Image and Likeness: You grant Inspired Adventures the right to take photographs and
videos of you and your personal effects in connection to your participation on a Challenge.
You authorise Inspired Adventures, its assigns and transferees to copyright, use and publish
your image and likeness in print and/or electronically for marketing purposes, and the like.
10. Non-disparagement: You are not to disparage or otherwise bring into disrepute or
damage to our good name and standing.